Project paperwork breaks in the same six places.
Contractors, consultants and clients all need the same things from a document: to know where it is, who has it, and what was decided. On most projects that lives in email, and email was not built for it. Here is what goes wrong, and what Casper does about it.
What it costs a project
Time spent chasing
People ask where a request is instead of reviewing or building.
Work waiting on a reply
The next stage cannot start until an inspection or approval comes back.
Disputes with no clean record
When a decision is questioned, nobody can show who signed what, and when.
Requests are buried in email chains
A request is spread over forwards and replies, with attachments in different versions.
One place for every request
Each request is a single record with its form, its status and its full history. Nothing to dig out of an inbox.
Nobody knows who has it
A request sits with someone, or with no one, and the only way to find out is to ask.
Every request shows who has it
Each request is assigned to a reviewer the moment it is submitted. Dashboards show what is open, under review or returned.
Numbering is inconsistent
Documents are numbered by hand, in different styles, and numbers get reused or skipped.
Readable numbers, assigned automatically
Every request gets a proper document number such as WIR-PC1-ELEC-001, not a random ID and not a typed one.
"Approved" is a reply in a thread
A decision is an unsigned line in an email, and it is hard to say who made it and when.
Every decision is signed
Each approve, return or reject needs an electronic signature, recorded with the reviewer's name and a timestamp.
Returned items disappear
When something is sent back, the path to resubmit is unclear and the earlier round is easy to lose.
A clear way back in
Returned requests go back to the contractor and can be resubmitted into the review chain, with every round kept in the history.
Records are hard to produce later
At handover or in an audit, the paper trail has to be rebuilt from emails and folders.
A PDF that proves itself
Export any closed request as a PDF with your logo, the signed review history and a QR code anyone can scan to verify it.
What you get
- Six request types in one system: WIR, RFI, MAR, MIR, SDR and NCR.
- A dashboard for each role: contractor, consultant and client.
- Signed reviews and a timestamped history on every request.
- A company must accept being added to a project, and can leave later.
- Notifications in the app and by email when something is assigned to you.
- Verifiable PDF export with your company logo.