How it works

From request to sign-off.

The same four steps apply to every request type. What changes is who reviews it.

1

Create the request

Pick a request type and fill in a short form. No numbering and no choosing who it goes to.

2

Numbered and assigned

Casper gives it its document number and sends it to the first reviewer, usually the Document Controller.

3

Review and sign

Each reviewer approves, returns or rejects with an electronic signature. Returned items can be resubmitted.

4

Close and export

Closed requests export as a PDF with the signed history and a QR code for verification.

Review routes

Requests follow a set route, so the contractor never has to decide who should see them. Non-Conformance Reports (NCR) are raised by the consultant.

WIR, MAR, MIR and SDR

  1. Contractor submits
  2. Document Controller
  3. Consultant
  4. Closed

These four types share one route today. A reviewer who is not satisfied returns it, and the contractor resubmits.

RFI

  1. Contractor submits
  2. Document Controller
  3. Consultant
  4. Client, if a decision is needed
  5. Closed

Questions that need a client decision branch to the client. The rest finish with the consultant.

Built for every party on the project.

Each organisation accepts its place on a project, then works in a dashboard made for its role.

Contractors

Create requests, follow each one through review, and resubmit anything that is returned.

Consultants

Review the requests routed to them and sign their decisions. Raise NCRs when work does not conform.

Clients

Follow progress across the project and give decisions on the RFIs that need one.